Job description

Description:

Remote after training
Fully onsite to start/training for 8 weeks, workers are allowed to Work from Home, but it wouldn’t be until after they complete all 8 weeks of initial training and would need to keep up with production and quality standards to keep qualified to Work from Home. Otherwise they will be required to work fully onsite.

$17.80/hour
8 weeks paid training period.
• Basic computer skills test required w/ results posted on resumes

o Navigation in Outlook, computer general, toggling is a big one
• Hours are 8:00-4:30 MT, No exceptions to this schedule

This position is responsible for researching and responding to telephone and written inquiries in a prompt, accurate and objective manner.
JOB REQUIREMENTS:
• High School Diploma or GED (education verification is not required).
• 1 year customer service experience in a health care or health insurance environment.]
• Experience evaluating customer situations, making decisions, and responding quickly to questions.
• Data entry and/or typing experience.*Interpersonal, analytical, organizational and independent decision making skills.*Clear and concise verbal and written communication skills.
PREFERRED JOB REQUIREMENTS:
• 1 years customer service experience.
• 6 months data entry experience in an office environment.
• Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management.
• Knowledge of medical terminology and anatomy.